Frequently Asked Questions
Why choose Isollux LED Ltd?
At Isollux LED Ltd, we offer a wide range of high-quality LED lighting solutions designed to meet your diverse lighting needs. Here are a few reasons why choosing Isollux can be beneficial:
Energy Efficiency: Our LED products are extremely energy-efficient, helping you save on electricity bills while reducing your carbon footprint.
Longevity: Our LED lights are known for their longevity, providing you with a durable lighting solution that lasts for years to come.
Quality Assurance: We take pride in the quality of our products, ensuring that each LED light undergoes rigorous testing to meet safety and performance standards.
Variety: We offer a variety of LED products suitable for industrial, commercial, and specialised applications, ensuring that you find the perfect lighting solution for your space.
Technical Support: Our dedicated technical support team is always available to assist you with any queries or concerns, ensuring a smooth experience from purchase to installation.
Choose Isollux LED Ltd for reliable, energy-efficient, and high-quality lighting solutions that illuminate your world.
How do I choose CRI and Colour Temperature?
CRI and color temperature are crucial factors to consider when choosing lighting solutions. CRI refers to the light source's ability to accurately render colors compared to natural light, with a scale of 0 to 100. Higher CRI values indicate better color reproduction, essential for settings like retail spaces, galleries, and work environments where color accuracy is vital.
On the other hand, color temperature measures the color appearance of the light source, ranging from warm (yellow tones) to cool (blue tones) light. This aspect is pivotal in creating the desired ambiance or functionality in any environment, influencing productivity, comfort, and aesthetics. When selecting lighting products, understanding CRI and color temperature helps in achieving the intended lighting effect for various applications.
Natural lighting is often preferred by many individuals due to its ability to enhance mood, reduce eyestrain, and create a sense of openness in spaces. With artificial lighting, incorporating a natural light temperature can have numerous benefits for your well-being and workspace.
What is an IP Rating?
In the realm of lighting technology, IP Ratings play a crucial role in determining a fixture's suitability for different environments. The "IP" stands for "Ingress Protection," followed by two numbers that signify the level of protection against solid objects like dust and liquid ingress.
The first digit ranges from 0 to 6 and indicates protection against solids, with 0 being no protection and 6 offering complete protection. The second digit ranges from 0 to 9 and relates to protection against liquids, with 0 providing no defense and 9 being resistant even to high-pressure jets.
Understanding IP Ratings is essential for choosing the right lighting solutions that can withstand the specific conditions of indoor and outdoor spaces.
Isollux products such as the Proline series can specified at IP69K with the highest ingress protection with high impact resistance.
Where are your products manufactured?
Manufacturing in China has been a dominant force in the global economy for decades. With a vast network of factories and skilled labor, China has become a hub for mass production across various industries. The country's manufacturing sector is known for its efficiency, cost-effectiveness, and ability to scale up production rapidly. However, concerns about labor conditions, environmental impact, and intellectual property rights have also been raised. Despite these challenges, China continues to be a key player in the manufacturing landscape, attracting companies from around the world looking to benefit from its capabilities and infrastructure.
Where are your products designed?
Designing in New Zealand offers a unique blend of inspiration drawn from the country's breathtaking natural landscapes and rich cultural heritage. The serene beauty of New Zealand's forests, mountains, and coastlines often serves as a muse for designers, influencing their color palettes, textures, and overall aesthetic. Additionally, the country's strong Maori influence provides a rich tapestry of storytelling, symbolism, and artistry that designers can weave into their creations. With a focus on sustainability and environmental consciousness, designers in New Zealand are increasingly incorporating eco-friendly materials and practices into their work, reflecting the nation's commitment to preserving its pristine environment for future generations.
What is your lead time and where do you ship to?
Lead time and international shipping are critical factors to consider when ordering products from overseas. Lead time refers to the period between placing an order and receiving the goods, which can vary significantly depending on factors like production processes, shipping methods, and customs procedures. When it comes to international shipping, additional time must be factored in for customs clearance, documentation processing, and transportation across borders. Delays in shipping are not uncommon due to unforeseen circumstances like extreme weather, port congestion, or unexpected customs issues. Therefore, it is essential for businesses to plan ahead and factor in sufficient lead time when ordering products internationally to ensure timely delivery and avoid potential disruptions in their supply chain.
How do I procure your products?
When procuring Isollux LED Ltd products, customers can expect a seamless and efficient process from start to finish. Our extensive product range is readily available for purchase through our authorized distributors and online platforms. With a focus on quality and reliability, customers can trust that they are receiving top-notch LED lighting solutions for their residential, commercial, or industrial needs. Additionally, our dedicated customer service team is always ready to provide assistance and guidance throughout the procurement process, ensuring a smooth experience for all our valued customers.